Training

Get in touch if you’d like to talk to me about your team or organisations’s training needs.

I can help you:

Understand your learning needs

• Map the strengths and gaps of your team’s skill and knowledge

• Benchmark the maturity of research and design in your organisation

• Design learning interventions to support your strategic goals
  
  

Design and deliver learning

• Create and deliver bespoke training courses

• Develop a programme of learning and support

• Train the trainers to scale up learning
  
  

Support and build your communities of practice

• Help you build and support you design and research communities

• Work with you to improve specific issues in your community

• Support building equity, diversity and inclusion in your team

I’ve been developing and delivering training and learning experiences for over 20 years, training 1000s of people.

I believe that supporting and investing in community is the best way to build capability, but training courses come a close second. Get in touch if you’d like to talk about UCD communities.

Current courses

Equity and justice

• Power and privilege: Designing and building equitable services (8 hour course)

User-centred design

• Advocating for User-centred design in government (10 hour course)

• Introduction to User-centred Design (UCD) in Government (1 day course)

• User-centred design induction (2 hour workshop)

• How to be a designer in Government (8 hour course)

Service design

• Introduction to service design in Government (10 hour course)

• Service design in practice (20 hour course)

• Service mapping practitioner level course (8 hour course)

• Trauma informed research (2 hour workshop)

Train the trainer

• Writing great training (10 hour course)

Get in touch if you’re interested in any of these courses